Claude Incident Notes
This archive is reserved for manually reviewed incident notes. It is not auto-generated from every crowd report spike.
No reviewed incident notes have been published yet. This page exists so the site can build an honest archive over time instead of generating thin incident pages from raw button clicks.
When a note is added here, it should summarize the crowd-report timing, what users appeared to experience, when the issue seemed to settle, and how that compared with official provider messaging.
- When the crowd signal first moved
- What users appeared to report
- What surface looked affected
- When the spike peaked and eased
- How the official provider status compared
- What uncertainty remained
A crowd spike alone is not enough to justify an incident note. The note should add real value beyond the homepage chart and should be useful to someone trying to understand what happened after the fact.
Until then, use the homepage for the live signal, the methodology page for the counting rules, and this explainer for how crowd reports differ from official status updates.